Connecting with Citizens

Opening up public meetings to greater transparency and increase accountability

Give local people easy open access to public meetings when it is most convenient for them to attend. Civico enables local authorities to webcast public facing meetings through high quality video and is integrated with social networks, allowing the public to see how decisions that affect them are made.

Transparency

Civico is an open local government platform where people have easy access to council meetings and linked documents, to offer increased transparency and an engaged understanding of the democratic process and the decisions that affect them.

Participation

Accessible by nature, Civico has easy to use citizen participation tools that enable councils to engage new voices and a wider public perspective for improved decision-making and public trust, bringing the conversation together to share the stage.

Convenient

We do all the heavy lifting making the platform efficient, reliable and easy to use from anywhere. Within a single access page people can quickly browse, view and share videos and linked agendas to engage a unique conversation.

Efficient

With Civico there is no expensive hardware or upfront cost, unlimited bandwidth and storage, so the efficiencies and social gain impact of local authority webcasts are amplified. It saves time, resources and the environment whilst reducing costly public enquiries.

Services

Measurably refresh political efficacy at the intersection between people and the public sector

We provide a range of supports structures and the management tools needed to enable local authorities to give people easy and open access to public meetings, which actively manages and measures public participation, whilst having the structures and controls in place to reduce risk and ensuring data compliance.

Security

Our secure systems are designed and managed to perform optimally with redundant storage, mirror backup, secure login permissions and advanced moderation controls that are constantly monitored to ensure your service is uninterrupted and available to citizens.

Support

Civico’s managed services; support structures and expertise ensure the successful delivery of your services. We are there when you need it, with dedicated account managers, technical support, online assistance and weekly webinar events.

Moderation

Optional and compliant social web tools like Commenting and sharing enables councils to harness new technologies to reduce traditional administration whilst giving citizens a greater say. Easy-to-use advanced filter and moderation tools ensure contributions are policy compliant.

Analytics

Reporting tools and charts to measure viewership, engagement statistics and content interest; most popular meetings, number of live and archived views, time durations on site. The Civico analytics dashboard also enables councils to track the volume and location of shared clips and embeds.

Navigation

Let local people see how decisions are made on their behalf with easy open access to public meetings.

The Civico platform gives the public an intuitive navigation system that enables them to effortlessly assess, retrieve and manage local authority meetings and related information they require; when, where and on what device the chose, whilst also reducing costly public inquires.

Intuitive Navigation

Within a single access page, a clear and intuitive navigation system enables people to effortlessly access meetings and agendas, to retrieve and purpose only the information they require, citizens easily find what they want, when they want it.

Featured Video Gallery

The ability to customise how the featured and related video gallery is populated makes for a more responsive and engaged citizen experience. Featured, related or the most popular videos intelligently compliment a selected video.

Interactive Agendas

Extend the openness and accessibility of council webcasts with synchronized agendas indexed with speaker names, agenda items and auto jump to points; reducing the need for printing and managing the delivery of agendas.

Linked Documents

Provide an immersive and contextualised experience, by enabling viewers to readily access related documents, presentations, pictures or data relevant to meetings, inlined to agendas items with keyword searching and all held within one integrated environment.

The Civico Player

Give people the tools and information they need to take a bigger role

The purpose of the Civico media player is to deliver live and on-demand video of local authority meetings smoothly and seamlessly to the general public. Our cloud solution harnesses the latest technologies to offer intuitive navigation, high quality video and unique tools that enable people to extend participation through their social networks.

Video

A modern player where the focus is on the democratic content. The purpose of the Civico player is to deliver high quality live and on-demand video to the general public, which performs smoothly. We do this by streaming in Flash and HTML 5, optimized with intelligent bandwidth detection.

Timeline

The ability to provide agenda jump to points and speaker markers along the video timeline provides easy location, intuitive access and an alternative navigation system and enhances access and enhances the user experience particularly on mobile devises.

Subtitles

Transcription to subtitling features dynamically extend the capacity and life of your webcast with; increase accessibility and citizen engagement, word search navigation, SEO, content clarification, giving an enhanced user experience with options for multi languages translations.

Tools

A range of practical tools and controls carefully designed to simplify navigation, video playback and options to share over social networks. These tools give easily and open access fosters greater transparency and local accountability among people engage in unique democratic conversations.

Dialogue

Enable social networks to expand local government

Civico is an efficient way for local authorities to make their meetings available and accessible to the public. Opening them up to social networks, bloggers, citizen journalists and local news media towards the adoption of a modern day approach to greater transparency and increased accountability.

Bring the conversation back by giving people options to easily share content with their social networks such as entire videos or specific clips. Allow people to embed videos and receive RSS feeds with email alerts, access and share linked documents or reply to comment treads.

ClipMaker

Civico’s video-clipping feature lets people quickly create and share a section of a video simply by highlighting a section within the timeline. This generates a unique link that can be instantly shared through social media sites.

eCommenting

A convenient way for citizens to more formally register their opinion and position on upcoming meeting agenda’s or wider consultations that can be efficiently tracked, retained and managed. eCommenting engenders collaboration and gives citizens a stronger voice and widens participation.

Discussion

Optional discusion features enable agencies to host, drive and capture democratic engagement as social discussions; reply, like, flag and share; with social media integration, secure login and advanced moderation, connecting people and communities through a compelling dialogue.